Return/Refund Policy
At Ajanimani, we want you to be completely satisfied with your purchase. If for any reason you are not happy with an item you have purchased, please review our Return/Refund Policy below.
Return Eligibility
- Items must be returned within 30 days of the purchase date.
- Items must be unused, in the same condition that you received them, and in the original packaging.
- Some types of goods are exempt from being returned for a refund, such as perishable goods, custom products (such as special orders or personalized items), and personal care goods.
Process for Returns
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Contact Us: To initiate a return, please email us at [Insert Contact Email]. Include your order number, details about the product you would like to return, and the reason for the return.
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Receive Return Authorization: We will review your return request and, if approved, send you a return authorization along with return shipping instructions.
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Ship the Product Back: Pack the item securely and include the original receipt or proof of purchase. Ship the item to the address provided in our return shipping instructions.
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Receive Your Refund: Once we receive and inspect your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
Non-Returnable Items
- Gift cards
- Downloadable software products
- Some health and personal care items
Exchange Policy
If you need to exchange an item for the same item in a different size or color, send us an email at [Insert Contact Email]. Please note that exchange is subject to item availability.
Shipping Costs for Returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately at [Insert Contact Email], so that we can evaluate the issue and make it right.
Contact Us
For more information about our Return/Refund Policy, please contact us at:
Ajanimani Online Store [Insert Contact Information]